TimeClick Reviews
TimeClick has an overall rating of 4.7 based on 19 reviews. Customer feedback on TimeClick is mixed: TimeClick reviewers highlight positive aspects like user-friendly interface, excellent customer support, customizable features, and reliable performance, which strongly appeal to small to medium-sized businesses seeking time tracking solutions. However, TimeClick is often criticized for its limited reporting options, occasional technical glitches, higher pricing compared to competitors, and lack of mobile app.
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How would you rate TimeClick?
All TimeClick Reviews (19)
RickWhite
June 22, 2022
"Bryan acted quickly when I informed him..."
Bryan acted quickly when I informed him that my credit card number had to be updated and the previous one taken off.
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CoryGonzales
June 08, 2022
"Assistance required for TimeClick setup on fresh..."
I need some assistance with getting TimeClick set up on my new machine. The tech connected remotely and had everything working in no time.
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siewnathroushie
May 19, 2022
"Connection Issue: Error 912"
I ran into a problem with error 912 while trying to connect to the database. It seems the program had to be re-registered. The support dude sorted it out in no time.
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Martin.Stewart
May 11, 2022
"Not for Enterprises: Lacks Silent Config and Update Support"
The dude I dealt with was cool. I'm really frustrated since I have 200 TimeClick clients, and there's no public access to minor updates for the supported TimeClick Workstation installers. Each time I set up a new machine, I have to either upgrade the server to the newest version or update all 200 clients to align with the latest one.
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yellowfrog347
May 03, 2022
"Chat Feature is Awesome :)"
The chat feature is just great! :) You can tackle your other tasks while sorting out issues simultaneously! Bobby was super quick and efficient in addressing my question.
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ticklishduck212
April 20, 2022
"Bobby was fast, supportive, and understanding."
Bobby effectively guided me through the tricky update process. He promptly responded to my chat request and walked me through the necessary steps to fix the problem.
He also stayed with me to ensure the update went smoothly, assisted me in locating the product key for reactivation, and helped reimport the database when I ran into an import issue.
He also stayed with me to ensure the update went smoothly, assisted me in locating the product key for reactivation, and helped reimport the database when I ran into an import issue.
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Andrica
April 12, 2022
"Bobby is fantastic!"
Bobby is fantastic! He got back to me super fast on the chat and sorted out my update issue like a pro, making sure I knew my database was safe, which was such a relief! Plus, he really showed off his tech skills, knowing just the right files to pull up on my machine.
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BonnieGregory
March 29, 2022
"Great Support"
I was in a bit of a bind trying to remember my admin password since I lost the note it was written on. The representative not only assisted me in accessing my account and resetting the password but also took the time to update the software for me.
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happyswan107
February 17, 2022
"Kyle - Guide for Installation"
Kyle showed a lot of patience and was super helpful as he guided me through setting things up on my laptop and tablet. I like to chat with someone face-to-face, which is why I chose your company, and Kyle really delivered.
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JaniceByrd
January 24, 2022
"Bobby Came to the Rescue on 1/24/22"
Had a chat with Bobby on 1/24/22, and he really turned things around for our office. I spent the whole weekend trying to get payroll sorted out, but I just couldn't log in. Reached out to Timeclick first thing this morning, and in just half an hour, I was up and running again! Great work, and I truly appreciate it!
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ticklishtiger593
December 23, 2021
"Kicking Off with the Accrued Time Features"
We're beginning to utilize the accrued time functionalities in Time Click for our entire team. Kyle has shown great professionalism, being super helpful and patient while assisting with the setup for everyone. Plus, he’s been really supportive and understanding, guiding me through how to use Time Click and find all the features we need to check our history. Big thanks to Kyle for his help and endless patience!
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whitefrog758
December 10, 2021
"Top-Notch Assistance!"
I spent nearly an hour chatting on the phone with Bobby from tech support, and let me tell ya, he was super helpful in sorting out our issues. Bobby was not only friendly but also really knowledgeable, and he quickly pinpointed the problem and came up with a fix. I’m crossing my fingers that I won’t have any more issues down the line, but if I do, I’ll definitely be requesting him.
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Marian.Matthews
November 22, 2021
"To start, their product is fantastic..."
To start, their product is fantastic and they keep improving their features all the time. I've interacted with customer support on several occasions over the years, and they've consistently been super responsive and professional, which is hard to find these days. Bobby, in particular, has been incredibly helpful and knows his stuff when it comes to resolving our problems. We're looking forward to using their software for many years ahead.
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greentiger877
November 19, 2021
"Awesome Service and Support"
The staff I interacted with were super knowledgeable and really keen to assist us when we faced a hiccup signing in from our phones. It was a tough nut to crack, but they persevered until it was resolved. We're really satisfied with timeclick, and I'm glad we chose them while searching for a fresh way to clock in and out. Much appreciated!
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Dianne.Wells
November 19, 2021
"Support Team (Kyle and his gang) are..."
The support team (Kyle and his gang) has been polite and super helpful. I’d suggest Timeclick to any company looking to monitor their staff clocking in and out for shifts. TimeClick is really easy to use and navigate for tracking hours worked.
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